Privacy Policy – Zakii Platform
Updated Oct , 25, 2025
Welcome to Zakii.io, a platform owned and operated by Technologies Riyadiyah for Information Technology.
We value your trust and are committed to protecting your privacy and data according to the highest global security standards.
This policy explains how we collect, use, and protect the information you provide when using our services.
1. Information We Collect
We collect two types of information:
A. Information You Provide Directly
Name, email, phone number, and business details.
Messages or conversations sent through the platform.
Customer ratings or feedback submitted within the system.
B. Information Collected Automatically
IP address, device type, and browser.
Login and logout times.
Usage data to enhance user experience and service quality.
2. How We Use the Information
We use your data for the following purposes:
Managing your account within the platform.
Providing technical support and improving performance.
Sending notifications or service updates.
Ensuring security and preventing unauthorized access.
Conducting statistical analysis to improve service quality and user experience.
3. Data Protection and Confidentiality
At Zakii.io, we adhere to the highest security standards to protect your data from unauthorized access, alteration, or disclosure.
Our protection measures include:
End-to-end encryption (TLS 1.2 + AES-256).
Secure global infrastructure hosted on Amazon AWS.
Role-Based Access Control (RBAC) for user permissions.
Daily backups with rapid recovery in case of emergencies.
Continuous monitoring and periodic security testing.
These measures are based on the GoHighLevel (GHL) infrastructure, compliant with GDPR, CCPA, and SOC 2 Type II standards.
4. Information Sharing
We do not sell or share user data with any third party except in the following cases:
Compliance with legal or judicial requirements.
Technical support through authorized partners (e.g., email service providers).
Explicit user consent.
5. User Rights
You have the right to:
Access or modify your personal data.
Request data deletion from our systems.
Opt out of marketing messages or notifications.
Request a copy of your data before leaving the service.
For privacy-related requests, contact us at:
6. Cookies
The platform uses cookies to improve your experience, such as remembering your login and analyzing performance.
You can control or disable cookies from your browser settings at any time.
7. Account Security
You are responsible for keeping your login credentials confidential and not sharing them with others.
If you suspect any unauthorized use, please notify us immediately.
8. Updates to This Policy
We may update this policy periodically. Users will be notified via email or through in-app messages.
Your continued use of the service constitutes acceptance of the updated policy.
9. Contact Us
For privacy or security inquiries, contact us at:
10. Our Commitment
At Zakii.io, we believe that trust is the foundation of our relationship with clients.
We are fully committed to transparency and to protecting your data according to the best technical and security practices.
